Avaya 3179-50G Callmaster V Agent Voice Terminal

Supports a full compliment of call center features and capabilities. One of the tools Avaya/Lucent offers to enable your agents to be more productive and better able to control their...
Vendor: Avaya
SKU: 3179-50G
Availability: In Stock
$89.99
$89.99
Condition: Refurbished
Subtotal: $89.99
Avaya 3179-50G Callmaster V Agent Voice Terminal

Avaya 3179-50G Callmaster V Agent Voice Terminal

$89.99

Avaya 3179-50G Callmaster V Agent Voice Terminal

$89.99
Condition: Refurbished
Supports a full compliment of call center features and capabilities. One of the tools Avaya/Lucent offers to enable your agents to be more productive and better able to control their time and work environment.
Features:
  • 16 programmable call appearance/feature buttons
  • 2 line x 24 character LCD can show time, date, Direct Number Identification Service (DNIS), Automatic Number Identification (ANI), VuStats and more
  • 4 "soft keys" for menu functions
  • 4 "navigator keys" for Menu, Next, Previous and Exit
  • Fixed feature buttons for Conference, Transfer, Hold, Redial, Speaker and Mute
  • Compact design, based on the Avaya/Lucent 6400 Series terminals
  • Dual headset jacks for supervision or training
  • Supports work at home agents; meets FCC Class B requirements for home use and compatible with the Definity Extender System
  • 1-way speakerphone operation
  • Choice of 8 personalized ringing patterns
  • Front panel volume control for ringer and listening levels
  • Full alphabet keypad with "Q" on the 7 key and "Z" on the 9 key for faster access to your corporate directory
  • Connects to outboard call recorder via built-in Recorder Interface Module (RIM)
Requirements:
  • Avaya/Lucent IP600
  • Definity Enterprise Communications Server (ECS), Definity One or Definity ProLogix Release 6.1 or higher with digital port connections
  • 2 wire TN2181 or 2 wire TN2224 circuit card
  • Requires an Avaya/Lucent or Plantronics approved headset, which plugs into 4-pin modular jack; no adapter required
  • Handset optional, must be ordered separately

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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