Lucent 3179-40 Callmaster IV Digital Voice Terminal

Definity call center station for use with headset. Integrates beautifully into 2-wire or 4-wire environments. The Recorder Interface Module (RIM)--so often an extra cost option--is built right in. The Callmaster...
Vendor: Lucent
SKU: 3179-40B-R
Availability: In Stock
$101.25
$101.25
Color: Black
Condition: Refurbished
Subtotal: $101.25
Lucent 3179-40 Callmaster IV Digital Voice Terminal

Lucent 3179-40 Callmaster IV Digital Voice Terminal

$101.25

Lucent 3179-40 Callmaster IV Digital Voice Terminal

$101.25
Color: Black
Condition: Refurbished
Definity call center station for use with headset. Integrates beautifully into 2-wire or 4-wire environments. The Recorder Interface Module (RIM)--so often an extra cost option--is built right in. The Callmaster IV complies with FCC Class B, so that when used with a Definity Extender, agents can work from the comfort of theit own homes.
Features:
  • Built-in Recorder Interface Module (RIM) enables conversations to be recorded
  • Supports telecommuting agents with FCC Part B approval for home use; works with Definity Extender
  • Dual headset jacks accommodate left and right handed agents as well as aid in training
  • Pick up and release calls with a touch of a button
  • Optional zip-tone operation (for rapid sequence calling)
  • Programmable LCD can show time, date, Direct Number Identification Service (DNIS), Automatic Number Identification (ANI), VuStats and more
  • Supertwist technology makes the LCD far more visible than conventional LCDs
  • 2 line x 40 character LCD shows ample information
  • Display scrolling to access even more information
  • Timer function show elapsed time on call in progress or any other operation
  • 6 call appearance buttons
  • 15 programmable feature buttons
  • Log-in and release buttons
  • Conference, hold, drop and transfer buttons
  • Mute button
  • Personalized ring
  • Separate up/down volume buttons
Requirements:
  • Definity Enterprise Communications Server (ECS), System 75 (R1V3 or higher) or System 85 (R2V3 or higher) digital port connection
  • 2 wire TN2181 circuit card (63841)
  • 4 wire TN754C circuit card (63114)
  • Carbon compatible headsets
  • Call Center software
  • Modular-to-PJ327 adapter for headsets/handsets
  • Handset kit is optional and ordered separately

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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