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The Poly Edge B20 is a professional-grade IP phone designed for modern office environments, offering affordability without sacrificing essential features. The B20 is equipped with 2 line keys and supports up to 8-line key assignments through pagination, making it ideal for small-to-medium businesses and shared workspaces. The phone’s 2.8-inch monochrome LCD display provides a clear and intuitive interface for easy call management.
Designed with Poly HD Voice technology and Acoustic Fence, the B20 ensures crystal-clear communication by eliminating background noise, whether using the handset, speakerphone, or a connected wired headset. Its full-duplex speakerphone with echo cancellation further enhances call quality, delivering life-like conversations.
The B20 supports Power over Ethernet (PoE), making it easy to install in a variety of setups, and features dedicated headset jacks (RJ9 and 3.5mm), providing flexibility for hands-free communication. The phone is SIP-compatible, making it versatile for use with a range of IP PBX systems and hosted VoIP services.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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