Viking SO-24A 24 Line Service Observation Unit

24 Line Service Observation Unit allows supervisors to silently monitor employee phones without disrupting the activity at their workstation. The information gathered may be used for quality purposes, to train,...
Vendor: Viking
SKU: SO-24A
Availability: In Stock
$448.05
$448.05
Subtotal: $448.05
Viking SO-24A 24 Line Service Observation Unit

Viking SO-24A 24 Line Service Observation Unit

$448.05

Viking SO-24A 24 Line Service Observation Unit

$448.05
24 Line Service Observation Unit allows supervisors to silently monitor employee phones without disrupting the activity at their workstation. The information gathered may be used for quality purposes, to train, motivate even assist customer service and telemarketing representatives.
Features:
  • 24 station capacity can be expanded to 240 stations at any time
  • Compatible with analog PABX/KSU stations
  • Monitor stations from an unused phone system line input or to a dedicated single line phone
  • Add remote observing with Amplified Remote Access Device (Model #: RAD-AMP)
  • Built-in talk assist (dial *)
  • Dial up code can be programmed to match the station number
  • Cassette recorder output and Touch Tone control
  • Automatic gain control equalizes in and outbound conversation levels
  • Configurable for digital phones (requires SO-24AK and an extra pair of wires to each phone handset)

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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